FAQ's about Coaching

What is coaching?

Coaching is a one-to-one relationship during a personal session. It is a way of supporting the individual in a non-directive way. Coaching is not a patch up job, it is not meant to be a temporary fix. It is life changing process which allows you to explore your ideas, fears, goals and challenges, to discover what has been holding you back, to challenge any limiting beliefs and then to replace them with new empowering beliefs and ideas. Coaching will enable you to come up with what you want and then:

  • Help you to clarify exactly what it is you want to achieve

  • Evaluate how possible it is to achieve it

  • Help you identify any obstacles you may have to overcome along the way

  • Look at all your options

  • Help you to set and achieve those important goals

  • Use ‘tools’ and techniques to assist you in moving away from fear of failure and towards confidence at your own pace



How many sessions will I need?

In order to maximise your chances of success, the initial agreement is a minimum of six sessions. Add on sessions can be agreed to suit your needs.

Why is coaching cost effective?

When working with your coach you will be helped to plan how you can get things done in the quickest and most efficient way possible each session, you will take action each day/week (you decide) and start to bring transformation or change that you want into your life.

It is spaced at regular intervals so it can deal with your life issues, goals and situations on an ongoing basis.

It is always supportive and encouraging and is especially useful should you become disillusioned or unsure of your progress.

Remember the truism “if you continue to do what you have always done you will get the results that you have always got”.

We all know life can be hard, but with coaching and time, you will find it life changing. All you need is a desire for change, an open mind and a commitment to take action. You will receive the right support for you to enable you to transform your life as you want to. As individuals we invest money in everyday pleasures such as:

  • a round of golf

  • a visit to the hairdresser

  • having a massage

  • having your nails done

  • eating out

  • or any other number of luxury items


These treats are essential and well advised, however, the thrill of them is short-lived, the ‘fix’ has to be repeated on a regular basis, and you still have to go back to the everyday grind of the life you currently live with nothing changed. Your commitment to coaching is an investment in your life and your future, it’s an investment you can’t afford to miss.

Where do you want to be in 5 years’ time? Is it where you are now? If not call me now. The sooner the better.

What happens during a one-to-one coaching session?

During sessions, either over the telephone, Skype or during a one to one meeting, you will explore how far you have come and what your current issue or goal is for the session.

Through the use of powerful and effective questioning along with coaching ‘tools’, it will be possible to identify what is currently working well in your life, what is not working so well, what you want in your life and how to go about getting those things. With your coach’s help:

  • You will determine the topic to be explored

  • You will agree to set specific actions during each session, which you will act on over the coming week

  • You will be made aware of any negative or limiting beliefs or language that you currently practise

  • You will be listened to carefully and respectfully

  • You will be supported during all the sessions

  • You will never be judged nor criticised

  • You will not be told what to do

  • You can choose to have personal development exercises to do in between calls

How do I get started?

Please return your questionnaire by email prior to starting your sessions. This gives me a better understanding of what is going on in your life right now and what you want to achieve from coaching. It saves time and ensures you are on the right course of action. Then, please bring your signed contract and payment at the intake session (first session).

Privacy statement


Your privacy is important to us. This privacy statement explains what personal data Bounce Back Coaching collects from you, through our interactions with you and through our products, and how we use that data.

Bounce Back Coaching offers a range of services from coaching, mentoring and training.

Personal data we collect

Bounce Back Coaching collects data such as your email address, telephone number and your address in order to operate effectively and provide you with the best experience when using our services. You provide some of this data directly when you email us to request information on coaching, mentoring or training.

how we use your personal data

Bounce Back Coaching uses the data we collect from you to provide you with an agreement, to communicate with you regarding enquiries you have made, to book, change or cancel an agreed appointment in the event of an emergency or unexpected situation and to advise you of any useful information that may come to our attention which is related to your original enquiry. All personal information is protected by passwords and anti-virus support. Your information is not shared with third parties for any form of marketing or joint ventures. With your permission, it may be used to add you to a mailing list, log coaching hours for upgrading coaching qualifications or as part of legal or insurance requirements.

sharing of personal data

We share your personal data with your consent as above, or as necessary to complete any transaction or provide any service you have requested or authorised.

how to access and control your personal data

You can request that your personal data be removed or deleted at any point in time. You can always choose whether you wish to receive occasional promotional emails for products/services that may interest you based on your original enquiry. You can also opt-out and/or unsubscribe at any time.

You have the right to have us correct any inadequacies of personal details we hold about you and to object to any direct marketing we carry out using your personal details. You also have the right to ask for a copy of the information we hold in our records, in return for a small fee of not more than £10. Please contact us at anne@bouncebackcoaching.co.uk if you want a copy of the personal data we hold about you.